Shipping
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Sermoneta
Gloves
Shipping Methods and Costs

Sermoneta Gloves offers two shipping options for delivery throughout the world. At this time, we are unable to ship to P.O. boxes or APO addresses.

Sermoneta Gloves uses UPS and standard international mail to offer the following shipping options:



Shipping Method Cost When items will arrive
 
Standard International € 9.95 10 -15 business days excluding holidays.¹
 
Express International € 9.95 - € 49.95 based on country Arrives in 2 - 3 business days excluding holidays.²

Cost varies based on country. (i.e.: Europe € 24.95, United States € 29.95)

International shipping costs are calculated per order regardless of quantity.


¹ Business days are Monday through Friday, excluding holidays determined by carrier. Due to postal restrictions, deliveries cannot be made at this time to the following countries; Brunei, Burundi, Central African Republic, Colombia, Dem. Republic of Congo, Nigeria, Ruanda, Sierra Leone, or Somalia.

² Business days are Monday through Friday, excluding holidays determined by carrier.

Due to certain restrictions in USA and Japan, we inform our clients that at this time, we are unable to deliver any items from www.sermonetagloves.com to an American or a Japanese address. However, we will ship to any address outside USA and Japan.

Shipping Details

  • Your credit card will not be charged until shipment occurs.
  • All orders are processed and shipped directly from our headquarters in Rome, Italy within 2-3 days of order request.
  • Price includes all related international customs duties.
  • Business days are Monday through Friday, excluding holidays determined by carriers.
  • Because all gloves are hand-made, there is the possibility that an item may not be available immediately. In the event that this occurs, you will be notified immediately via email with an estimate of when the item will arrive.
  • Payment online may be made with the following credit cards: VISA, Master Card, AMEX, Diners and JCB.
Multi-currency

The indicated prices are determined in relation to the currency of the Country selected by the user. Because Sermoneta Gloves is an Italian based company, we utilize the European Euro as the base currency. All other currencies are converted on a daily basis with information provided by the European Central Bank. Conversion rates may slightly vary depending on credit card provider.

Sermoneta Gloves Return and Exchange Policy

We want you to be happy with the gift you've received. If you would like to exchange your gloves, we are happy to replace it with another selection. The gloves must be unused and in its original packaging.

You may contact our customer service via email at:
Our staff is available 10.00 to 19.00 GMT + 1.00. (i.e. Eastern Standard Time + 6.00 hours). Our customer service department will confirm the best method of resolving your issue.

Sermoneta Gloves
Attn: Returns
Piazza di Spagna, 61
00187 Rome Italy

Please return your gift with a standard courier (no FedEx, UPS, or DHL). Sermoneta Gloves will not pay any shipping tax.

Sermoneta Gloves is not responsible for items damaged or lost in transit. Returns must be sent no later than 30 days from the date of purchase.

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